The Rainbow Junction Farm

• Greeting guests upon arrival and making them feel welcomed and comfortable
• Directing guests to menus and answering any initial questions they may have
• Estimating wait times for guests
• Monitoring dining rooms and ensuring cleanliness and proper setup
• Handling customer complaints with grace and professionalism
• Processing customer payments and providing change as needed
• Assisting with cleaning tasks as needed to ensure smooth operation

• GENERAL RESPONSIBILITIES

People Support:

• Support Management in 

Production Functionalities:

• Understanding and communicating which meal the line will be working on and address any major allergies, meal specifics and/or other pertinent information
• Ensure that Sanitation buckets, cleaning solution and materials are on the line prior to production as well as making sure all GMPs are followed.
• Ensure that Meal Components are properly labeled with correct amount, date, meal code
• Identify and communicate all shorts including, but not limited to, bin weights, components, meal count shorts, etc.
• Proper updates and communication such as the call-out line, phone, meetings, etc.
• Additional duties that may be assigned

Safety & OSHA Compliance:

• Attend consistent safety meetings once per week keeping track of policy changes and rollouts
• Support Production leadership in ensuring OSHA compliance standards are adhered at all times by staff
• Support Production leadership with internal QA Audits initiatives
• PROFICIENCIES 

• Ability to properly label and verify materials accordingly with minimal supervision
• Ability to communicate Culinary needs and challenges to the appropriate stakeholders with minimal supervisor and guidance
• Strong leadership skills in managing associates on the floor to hit throughput targets and efficiency goals
• Strong communication skills that put compliance first
• Ability to balance empathetic and direct feedback in order to, both support and advocate for the team and maintain consistent standards of performance.
• Able to escalate Employee-related concerns and/or issues to the appropriate parties with clear documentation and follow through
• Ability to form effective working relationships with a cross-functional team
• Ability to adhere to company SOPs and implement new initiatives as needed
  • Education and Experience
• High school diploma required
• Food safety and sanitation within 4 weeks of start date

• Physical activities required to perform essential functions
• Sitting/Standing/Walking:  Approximately 95% of time is spent working the production floor. Balance of time (approximately 5%) is spent doing administrative duties.

• Speaking/Hearing:  Clear diction and acute hearing are necessary for effective communication with co-workers, customers, and outside agencies, by telephone and in person

• Vision:  Ability to effectively use the computer screen and interpret printed materials, memos, and other appropriate paperwork.

• Lifting/Carrying:  The ability to lift, at minimum, 30 lbs and, on occasion, up to 50 lbs.

• Stooping/Kneeling:  The ability to stoop and kneel is necessary for accessing supplies.

• Reaching/Handling:  Good manual dexterity is necessary for computer keyboard use and for retrieving and working with appropriate paperwork, equipment, and supplies.